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Live Roundtable on Wednesdays

The ILHA Webinar Series is a weekly roundtable hosted by the NorthEast Chapter, where luxury hoteliers nationwide will share how they are preparing for a post-COVID-19 future by looking at opportunities for reinvention, changes in consumer behavior, and profitable recovery strategies.

Available on-demand


Wednesday, from May 13th - June 17th, 2020

1 PM PT / 4 PM ET / 8PM GMT


ILHA invites you to a virtual roundtable featuring industry experts to hear from research analysts what is relevant to consumers post-COVID-19.


Which will be the most important key decision factors? Will they look for lifestyle? Price? Safety? How do we need to address our audiences for individual bookings, corporate, and groups? Domestic vs. International travelers?

Wed, June 03, 2020

1 PM PT / 4 PM ET / 8PM GMT

Is consumer behavior going to change? How?

What kind of changes can the customer expect to see; for example, no more turn down, no more “normal” VIP service, etc?

What content will prevail? What content will provide confidence in booking?

Will price matter? Maybe to certain generations more so than others?

Will the luxury segment discount? Or is everyone staying strong?

What domestic vs. international travel trends do we need to look at?

Name Your Price Membership (for May)

Support us by becoming a member of the International Luxury Hotel Association. To connect more hoteliers we are allowing Professional & Student Members to name their price for membership. 


ILHA invites you to a virtual roundtable featuring industry experts to discuss critical issues and various topics surrounding today’s capital markets and transaction environment for hotels.

Wed, May 20, 2020

1 PM PT / 4 PM ET / 8PM GMT

The current environment and outlook related to existing hotels and refinancing, closures, and new supply

How funding is being achieved and equity sourced

What valuation patterns are taking shape

The buying and selling of luxury assets during a downturn

Branding and Management contract importance or potential changes


The Re-Opening and Recovery of Luxury Hotels

Luxury hotel owners, operators and asset managers have begun formulating strategies for the reopening and recovery of their hotels. Find out what was covered in this webinar round table.

Will luxury hotels look different on the other side of this crisis?

What changes can we expect?

How is consumer behavior going to change?

How can operators respond?

How can we maintain or enhance profitability in the “new reality”?


Presented by field experts in Luxury Hospitality

Join the ILHA Northeast Chapter for this nationwide roundtable series to hear insights from luxury hoteliers on how they are preparing for the reopening of their hotels and how they will manage the recovery process in a post COVID-19 era.

Romy Circle

Romy Bhojwani

Head of Hospitality Asset Management,


Fernando Cropped

Fernando Mulet

EVP, Chief Development Officer,

Playa Hotels and Resorts

Prem Devadas


Salamander Hotels and Resorts

Kathy NewCropped

Kathy Conroy

Senior Managing Director,


Chelsey Leffet Headshot - circle cropped

Chelsey Leffet

Senior Vice President,



Deborah S. Friedland

Managing Director,


Jeff David

Jeff David


Fitler Club Philadelphia

Rudy R Cropped

Rudy Reudelhuber

Managing Director,

Hodges Ward Elliott

Joni Newkirk
Integrated Insight, Inc.

Dr. Brent Smith

Professor of Marketing,

Emerson College

Jerry Henry

Chief Executive Officer,

H2R Market Research


Anna Domingo



Al Cardenas

Al Cardenas

Tea Master Level 2,

The Metropolitan Tea Company Ltd.

Become a Supporting Partner

Help us continue to support the industry with FREE Webinar Roundtables by sponsoring a webinar episode. You'll automatically become an member of the ILHA and have access to connect with our audience of over 500 000 hoteliers. 

Supporting Partners

Each webinar is sponsored by one of our supportive partners

EPISODE 1: The Recovery and Reopening of Luxury Hotels, presented by: VS Importing, an importer of quality Spanish and Italian wines delivered in a Polykeg, a.n FDA PET approved recyclable keg that is filled right at the winery and meets today’s low-touch, high sanitation standards.

VSI is an importer of quality Spanish and Italian wines delivered in a Polykeg, an FDA PET approved recyclable keg that is filled right at the winery.

EPISODE 3: Traveler Trends and Drivers of Behavior Post Covid-19, presented by: Metz Luxury Tea. Metropolitan Tea is a vertically integrated tea manufacturer managing 1000+ ingredients imported from 35 countries.


Metropolitan Tea's team of tea masters have 250+ years of combined tea expertise with a couple of members now in their fifth decade trading tea. Their key experiential tea solution for the luxury hospitality industry is known as Metz Luxury Tea.

EPISODE 2: Navigating Today’s Hotel Financing & Transaction Environment, presented by: Elavon, a subsidiary of U.S. Bank, is a leading provider of payment solutions for the lodging industry. We help hotels and resorts accept and process all payment types in any environment – in-person, online or on-the-go.

Our flexible, secure global platform offers a reliable and fast transaction and seamlessly integrates into most PMS and POS systems. You can trust us to keep up with the latest trends, like touchless payments and device sanitation, so that you can deliver your guests with the exceptional experience they expect.