TRAINING & CERTIFICATION
Complimentary for Members
Luxury Service Standards Training
This immersive training & certification course is delivered in partnership with Lobster Ink. It sets and maintains standards for luxury service in each department of your hotel.
The course is designed to give your employees a complete understanding of behaviour, roles and responsibilities to exceed Guests’ expectations. Employees will receive an ILHA certification in Luxury Service Standards upon successfully completing the course.
Hotel Sales Training
Signature Worldwide has designed and certified a suite of training programs exclusively for the International Luxury Hotel Association and their members.
The bedrocks of the luxury experience will always remain. The distinct services, exquisite finishes, and elegant products are the price of admission. What really sets a luxury brand apart today — what defines luxury above everything else — is personalized service.
Creating a luxury experience is a competitive business where legendary service and sales culture absolutely makes a difference.
Where health & hospitality connect
Designed in partnership with the Medical Tourism Association this training and certification course ensures your property delivers a true wellness experience.
Ensure your staff are properly prepared to deliver service excellence to the medical and wellness traveler.
LUXURY HOTELIERS Magazine