Posts Tagged ‘ILHA’

5 Steps To Correctly Interview A Chef

By: Barak Hirschowitz For more than 12 years I have had the pleasure of recruiting chefs for top kitchens across the globe.  Sourcing kitchen talent for the world’s best hospitality hotels, restaurants and cruise lines keeps me close to the kitchen trade, where I started my hospitality career in the early 90’s.   By now I…

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SPOTLIGHT ON Eva LaRue, well-known actress and luxury travel expert

By Sharon Hirschowitz Eva LaRue is best known for her roles as Dr. Maria Santon on All My Children and Det. Natalia Boa Vista on CSI: Miami. A passionate luxury travel enthusiast, Eva shares her adventures on her luxury travel blog and tweets regularly from exciting destinations. She is Dot Luxury’s Luxury Travel Ambassador and…

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SPOTLIGHT ON Vlatka Barcan, Director of Revenue, ONE UN NY

By: Sharon Hirschowitz Ms. Barcan talks about which revenue strategies are working in the current market and the importance of ensuring your brand is visible across all influencers. Loyalty is still a key factor in attracting return business while negative reviews can have a huge impact on travel decisions. Lastly, she predicts 2017 will be…

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SPOTLIGHT ON VAIBHAV GARG, Cluster Director of Talent & Culture, Accor Hotels, Maldives

By Sharon Hirschowitz Human Resource practice is holding an increasingly important role in luxury hotel people management as the shifting attitudes in culture and guest experience shift it into a more strategic process. Vaibhav  talks about how customer satisfaction has impacted Training and Recruitment, developing the right talent and Accor’s two new hotels opening in…

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Exceeding Expectation while Improving Profit from Group Business

By: Ram Mohan Group business is unique in terms of having two sets of customers to satisfy, the meeting planner and the guest attending the meeting. In this article, we take a look at some ways hotels can improve profitability while exceeding expectations of both the customers. Please the Planner Following are some areas where…

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Food Trends at Hotels

by: Elise Krentzel Back in the 90’s, The Paramount in NYC recommended its guests buy breakfast at an upmarket style take-away adjacent to the property. People have always been on the go, especially in metropolis’ yet now the speed at which customers want service seems to 100x faster than before. Thanks to smart phone apps…

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Fitness and Wellness at Hotels: Going A Step Beyond

By: Rachel Peace There are certain buzzwords in the luxury travel sphere; from “wellness travel”, to “mindfulness”, “sustainability”, “immersive experiences,” and certainly a few others. As travel trends such as these gain steam, internationally recognized brands and independent boutique hotels must determine their strengths and how best to differentiate their product in a market catering…

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Travel & Loyalty Behaviors

COLLOQUY recently released a report on consumer attitudes towards travel, identifying key trends, and exploring how marketing and loyalty programs influence travel behavior throughout the journey, from planning and research to sharing the experience via social media. They surveyed over 2,000 U.S. consumers about their travel lifestyle and found that we love to discover new…

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