Posts Tagged ‘Hotel Industry’

How technology is changing Guest Experience

By Alessandra Orlando Behind each business, there is always the action of selling a product and its market demand, the exchange of money and goods, and the exact moment when a customer’s needs or wishes are met and they gain possession of the product. This process could never happen in Hotel Industry where the product…

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SPOTLIGHT ON Paul Ruffino, Co-Founder, COO, Hospitality Management Services

By Sharon Hirschowitz A high-profile figure in the hospitality and entertainment fields, the ILHA were thrilled to have Paul host their recent European Luxury Hospitality Summit in Croatia. He is known for helping the Resort at Pelican Hill successfully market the highest daily rate by any resort property worldwide. He has been honored by the…

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