Posts Tagged ‘hospitality’

Small Luxury Hotels of the World TRAVEL TRENDS 2018

Together with global analysts at TrendWatching, SLH have identified five consumer trends in travel and experience in 2018, from the demand for personalized leisure to inspiring inner discovery. Hands-on Luxe Luxury travelers will be able to design their own experience, adding a new dimension to their Instagram moments, choosing the fragrance of their room at…

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SPOTLIGHT ON David Goldstone, President for the Americas, DigiValet

DigiValet has come to be known for its continual innovation – what have been some recent innovations that are exciting the industry? Firstly, I would like to emphasize that DigiValet was the first company in the world to bring an iPad based guest room solution to market. As a matter of fact, we did this…

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SPOTLIGHT ON Roland Herlory, Chief Executive Officer Vilebrequin

By Sharon Hirschowitz The story behind the French luxury swimwear brand, Vilebrequin, is dreamy, spirited and inspirational. Their dedication to true style, quality, and an endless summer comes across in their vibrant prints and interesting collaborations. In this interview, Roland Herlory dips into their story, successful partnerships, and the way forward. I believe that Vilebrequin…

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A Muse of Luxury Hospitality, Signature – “Wow” Stories

Creating signature guest experience moments requires a certain ingenuity, and in the current competitive market, hoteliers are called upon to choreograph their resources and services in a way that personalizes novelty, engages their guests, and establishes a deep connection to their brand. This is done through Extraordinary Personally Scripted Hospitality Stories. Narratives are powerful in…

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Going Beyond Expectations

By Christian Scholtka There are two reasons for working in hospitality: host and guest. My primary principle has been to engage in love, kindness and compassion that will trigger endless guest satisfaction and have a very positive effect on EBIT. 1. Guest-Focused Hosts My hosts receive my primary care. I work and communicate with them…

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SPOTLIGHT ON Peter Lösch, Director of Luxury Division, Maistra

Maistra Hotels were the ILHA’s official partner for the European Luxury Hospitality Summit, held at the Lone Hotel in Rovinj, Croatia, and Peter joined a very dynamic panel discussion on Developing a Sense of Place, which explored how hotels can inspire their guests to connect with their destination using design, amenities, services and more. Here,…

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Luxury Surfaces Can Make for a Slippery Business

By: David B. Willis, Member Eckert Seamans Cherin & Mellott, LLC – Boston Most of us have experienced that “wow” factor when we enter a luxury hotel or resort lobby and see what seems likes miles of marble, tile or granite surfaces. Organic-looking, gorgeous and durable, stone surfaces are de rigueur for most any luxury…

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