Posts Tagged ‘hospitality industry’

Q&A: Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago

Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago can tell you are story or two after 26 years in the luxury hotel business. From helping an NBA player propose to his beloved during the Chicago Bulls championship run or falling into a recycle bin while getting a newspaper for a guest, he’s done…

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Wellness & Health – New Definition of Luxury & Lifestyle

by Vaibhav Garg INTRODUCTION Wheatgrass smoothies, celery juice, green tea, grass-fed meats, all-natural skincare, flax & chia seeds, Ayurveda … they’re all cyphers of the new luxury taking over the upper echelon of society: wellness. There is a paradigm shift in the definition of luxury and modern lifestyle as the next generation starts to come…

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Spotlight on: Roland Fasel, Chief Operating Officer at Aman

By Laura Gibbs Designing bespoke experiences with Aman in Asia “A typical Aman guest is a discerning, experienced traveller, looking for an experience that goes beyond the resort, an experience that gets under the skin of the destination, enabling them to connect to the spirit of a place.” There are some places in the world…

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Spotlight on Mark Kirby, General Manager of Armani Hotel Dubai

By Dellvin Roshon Williams If there is one hotel that consistently redefines what fashion-branded boutique hoteling means, it’s Armani Hotel Dubai. Mark Kirby, General Manager of Armani Hotel Dubai, located in Dubai’s über-luxury hotel located in the iconic Burj Khalifah, is a veteran of the hospitality industry with more than two decades of experience. With…

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How Hotels Can Best Leverage the Popularity of Instagram

By Louise O’Brien Traditional media relations and direct marketing still hold sway over the choices travelers make. But, in light of the fact that 76% of travelers share photos of their travel experiences on social media, it is not surprising that social media sites like Instagram are increasingly gaining importance when it comes to travel…

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SPOTLIGHT ON Jay Stein, CEO, Dream Hotel Group

Dream Hotels have an engaging brand philosophy. Can you tell us more about it? We are committed to the philosophy that forward-thinking design, service and guest experiences should be available across all market segments. At the end of the day, we create engaging environments that are part of the fabric of the place it calls…

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How technology is changing Guest Experience

By Alessandra Orlando Behind each business, there is always the action of selling a product and its market demand, the exchange of money and goods, and the exact moment when a customer’s needs or wishes are met and they gain possession of the product. This process could never happen in Hotel Industry where the product…

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Small Luxury Hotels of the World TRAVEL TRENDS 2018

Together with global analysts at TrendWatching, SLH have identified five consumer trends in travel and experience in 2018, from the demand for personalized leisure to inspiring inner discovery. Hands-on Luxe Luxury travelers will be able to design their own experience, adding a new dimension to their Instagram moments, choosing the fragrance of their room at…

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