The Luxury Hospitality Industry's Leading Magazine for Insight, Strategy & Trends




Free Design Service

By Iris Estrada | August 31, 2017

Free design service for the development of custom-made bottles filled with premium mineral water from GOTA Water. Product samples with free shipping in the US. Company Name: GOTA Water Contact Person: Leonardo Soifer Contact Email: Contact Phone: +5411 4797 1390 Expiry Date: 2017-06-03

Video & Photography Services

By Iris Estrada | August 31, 2017

Special pricing for corporate & commercial photography and video from JTANL Productions Company Name: JTANL Productions Contact Person: Tigran Marabyan Contact Email: Contact Phone: 877-590-4555 Expiry Date: 2017-06-03

10% Discount For Members

By Iris Estrada | August 31, 2017

Receive a 10% discount off products & solutions from EPIC Outdoor Cinema, the leader in professional outdoor cinema systems. Company Name: EPIC Outdoor Cinema Contact Person: Nick Toutoungi Contact Email: Contact Phone: 386-304-2336 Expiry Date: 2017-06-03

SPOTLIGHT ON Geoffrey Toffetti, President, Frontline Performance Group

By - | August 28, 2017

Geoffrey Toffetti began his career in hospitality as a valet, eventually working his way up to Director of Guest services for Fortune Hotels in St. Petersburg Beach, FL (now the Tradewinds Island Grand).  During his tenure, he learned the true nature of service, and how to achieve outstanding revenue performance while providing world-class guest experiences.…

SPOTLIGHT ON Daniel Hostettler, President and Group Managing Director at OHM Collection, Relais & Châteaux

By - | August 28, 2017

By Sharon Hirschowitz Daniel Hostettler talks about Relais & Château’s dedication to both their guests and the environment when exploring culinary trends, or, as he prefers, culinary convictions. As President and Managing Director of Ocean House since the development of the resort in 2009, he has played a pivotal role in the exceptional and sincere…

SPOTLIGHT ON: Tom Marchant, Owner, and Co-Founder of The Black Tomato Group

By - | August 20, 2017

By: Sharon Hirschowitz Tom prefers to do things differently, and The Black Tomato Group is an extension of his philosophy, creating bespoke travel experiences that start with the dream and discover the destination on the way. Here he talks about truly connecting, engaging and creating experiences that are transformative, and tells us about some favorite…

A Muse of Luxury Hospitality, Signature – “Wow” Stories

By - | July 8, 2017

Creating signature guest experience moments requires a certain ingenuity, and in the current competitive market, hoteliers are called upon to choreograph their resources and services in a way that personalizes novelty, engages their guests, and establishes a deep connection to their brand. This is done through Extraordinary Personally Scripted Hospitality Stories. Narratives are powerful in…

Going Beyond Expectations

By - | June 21, 2017

By Christian Scholtka There are two reasons for working in hospitality: host and guest. My primary principle has been to engage in love, kindness and compassion that will trigger endless guest satisfaction and have a very positive effect on EBIT. 1. Guest-Focused Hosts My hosts receive my primary care. I work and communicate with them…

Partnership with the International Luxury Hotel Association Expands PR Newswire’s Reach into the Hospitality Industry

By lhassociation | June 20, 2017

International Luxury Hotel Association, the hospitality industry’s biggest online influencer and PR Newswire, the industry’s largest content distribution network, have announced a partnership to distribute content across each other’s respective networks.

Free Trial on Software

By lhassociation | June 8, 2017

Members of the ILHA benefit from a free trial of our amazing software Company Name: GHG Contact Person: Ribert Smith Contact Email: Contact Phone: 9418661944 Expiry Date: 2017-06-03

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