The Luxury Hospitality Industry's Leading Magazine for Insight, Strategy & Trends


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SPOTLIGHT ON: Salim Bitar, CEO of Hospitality and Real Estate, Aujan Group Holding

By - | August 25, 2015

By Natasha D’Souza From forging new roads for Motorola in Asia during the telecom boom of the 1990s, championing strategic investments and critical projects for one of the Middle East’s largest sovereign-owned holding companies, and elevating the luxury hospitality arena in Africa, Salim Bitar has fashioned an impressive, intrepid and versatile career path that makes…

Natural Hospitality From The Heart

By - | August 21, 2015

By Carol West “Attention to detail, it’s a sickness,” laughs Anthony Gill as he picks up an errant scrap of paper from the Nam Hai’s immaculate grounds.   Englishman Gill, 36, came to Vietnam in 2006 after a stellar career working for some of the industry’s marquee brands including Six Senses’ properties and before moving into…

SPOTLIGHT ON Tammy Farley, Co-founder and President, The Rainmaker Group

By - | August 20, 2015

Why did you call your company “Rainmaker” and what do you do? Before Rainmaker had a single customer – or even a proper business plan – my partner, Bruce Barfield, and I shared a common goal: to create a company that made good things happen.  We wanted to “make it rain” for our clients, and…

Data-Driven Loyalty Programs without the Expensive “Program”

By - | August 19, 2015

By Mike Schmitt You either have too few properties, or not enough geographic diversity to justify a traditional “points” based loyalty system.  Or you simply want to drive more guest loyalty to supplement the business you generate from your existing loyalty system.  What you really need is a Data-Driven Loyalty model that rewards your past…

SAN JOSE DEL CABO, MEXICO – It was just a banana. But it spoke volumes

By - | August 18, 2015

By Jim Byers When I got to my ocean view suite at the One and Only Palmilla Resort in May there was a sample of fruit in a square, creamy colored ceramic bowl; a green apple, some red grapes, a perfect yellow grapefruit. None of them struck my fancy so I left them there. The…

SPOTLIGHT ON Parris Jordan – Managing Director of HVS Consulting & Valuation – Bahamas

By - | August 17, 2015

Parris E. Jordan is the Managing Director of HVS Consulting & Valuation – Bahamas. HVS is well known in the hospitality industry as one of the leading consulting firms in the world. Parris joined HVS in 2004 as an analyst of the Consulting & Valuation office in New York and became a Managing Director of…

SPOTLIGHT ON: Gary Henden, General Manager Six Senses Samui, Thailand

By - | August 13, 2015

By Sharon Hirschowitz Gary Henden joined Six Senses Hotels Resorts and Spas in 2005 as Executive Chef, and quickly climbed through the ranks of operation and executive management throughout their Asian properties where his passion for permaculture, sustainability and innovative property design and development has grown. He talks to us about Six Senses’ new Wellness…

Austin, Texas – Luxury Hotel Boomtown

By - | August 13, 2015

by Elise Krentzel With over 2,000 start-ups and tech companies, a thriving live music scene (“the live music capitol of the world”), world class festivals like SXSW, Formula One and ACL, Fortune 500 companies such as Dell and Whole Foods and over 200 new inhabitants per day streaming into this once lazy town; Austin Texas,…

The Value of Landscape for Luxury Hotel Properties

By - | August 13, 2015

By Kate Douglas Kestyn The U.S. luxury hospitality market is the strongest in years and showing room for continued growth.  This is evidenced by record-breaking transactions such at New York’s Waldorf Astoria and the Montage Laguna Beach – both selling at roughly $1.4 million per key – and all-time highs for room demand, average daily…

The Evolution of Luxury; Design Leads the Way

By - | August 10, 2015

By Barbara Best-Santos There was a time when checking into a luxury hotel meant checking into a world of extravagance and opulence. Perception dictated that the more gilded the interior and the more that was offered, the more luxurious the experience. The luxury hotel experience after all has always been aspirational, designed to provide the…

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