LUXURY HOTELIERS

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Q&A: Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago

By - | July 3, 2018

Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago can tell you are story or two after 26 years in the luxury hotel business. From helping an NBA player propose to his beloved during the Chicago Bulls championship run or falling into a recycle bin while getting a newspaper for a guest, he’s done…

Creating a Solid Road-Map for Employees

By Robyn Pratt | July 2, 2018

To “get the basics” right and create the right tools so that your team is on board and heading in the same direction. This ultimately has an impact on your operation`s bottom line. We specialize in Hospitality Customer Experience and Hospitality Quality Assurance.

Social Media is Here to Stay: How To Leverage Instagram to Maximize ROI

By Iris Estrada | June 28, 2018

International Luxury Hotel Association 8845 N. Military Trail, Suite 200 Palm Beach Gardens, FL USA +1 561-440-7975 RESOURCES ILHA Smartbrief LUXURY HOTELIERS Magazine Newsletter Vendor Directory MEMBERSHIP Join ILHA Member Benefits Create Profile MARKETING Sponsorship Digital Marketing Exhibiting

Wellness & Health – New Definition of Luxury & Lifestyle

By - | June 21, 2018

by Vaibhav Garg INTRODUCTION Wheatgrass smoothies, celery juice, green tea, grass-fed meats, all-natural skincare, flax & chia seeds, Ayurveda … they’re all cyphers of the new luxury taking over the upper echelon of society: wellness. There is a paradigm shift in the definition of luxury and modern lifestyle as the next generation starts to come…

Hotels Foray into Fashion

By - | June 21, 2018

Hotels usually leave the contents of the suitcase to the guest, but increasingly, they’re having more and more to say about what those contents look like when the guest checks out. They’re seducing guests with their own designs. They’re helping get garments made-to-measure. And they’re shepherding guests in and out of the city’s most chic…

Executive Housekeeper

By Iris Estrada | June 18, 2018

The Executive Housekeeper position manages the Housekeeping department and is responsible for the care of buildings, budget, inventory, payroll and schedules of department personnel. This position reports to the Director of Resort Operations.   Essential Duties & Responsibilities: • Ensures the cleanliness and availability of the rental properties through management of housekeeping personnel • Monitor…

A new Breed of Sustainable Luxury Pop-Up Hotels

By - | June 12, 2018

The end of 2017 concluded a year focused on international sustainable tourism. An initiative supported by the United Nations General Assembly, aimed at creating interest amongst travelers and the industry to highlight travel options that preserve local environment, economy and culture as well as improving the well-being of local people. So how will this theme…

Spotlight on: Roland Fasel, Chief Operating Officer at Aman

By - | June 7, 2018

By Laura Gibbs Designing bespoke experiences with Aman in Asia “A typical Aman guest is a discerning, experienced traveller, looking for an experience that goes beyond the resort, an experience that gets under the skin of the destination, enabling them to connect to the spirit of a place.” There are some places in the world…

From London to Singapore, DigiValet Expands to Luxury Hotels in Major Cities Worldwide – U.S. Debut this Summer at the Loews/Universal Aventura Orlando

By Iris Estrada | June 1, 2018

NEW YORK, May 29, 2018 /PRNewswire/ — DigiValet’s iPad–based guest room solution for luxury hotels is now in place at leading luxury properties in cities worldwide, including Dubai, Singapore, Shanghai, London, Milan and the Maldives, including brands such as St. Regis, Armani, Oberoi, Corinthia and Sofitel. The solution will be showcased in the U.S. at Loews/Universal’s Aventura Hotel in Orlando, scheduled to open in August –…

The Moneyball Effect, How Hotels Can Drive Homeruns Using Baseball’s Winning Strategy

By - | May 25, 2018

By Nichole Engle, Director of Marketing and Todd Kushner, Executive Director of Business Intelligence and Improvement, Front Line Performance Group Other than overnight accommodations during away games, Baseball and hospitality are seemingly unrelated entities. But believe it or not, the same strategy that forever changed the game of baseball can also transform the hotel guest…

International Luxury

Hotel Association


8845 N. Military Trail, Suite 200

Palm Beach Gardens, FL USA

+1 561-440-7975
RESOURCES

ILHA Smartbrief

LUXURY HOTELIERS Magazine

Newsletter

Vendor Directory

MEMBERSHIP

Join ILHA

Member Benefits

Create Profile

MARKETING

Sponsorship

Digital Marketing

Exhibiting