The Luxury Hospitality Industry's Leading Magazine for Insight, Strategy & Trends




Understanding the Traveler’s Journey

By - | January 19, 2020

Guiding Hospitality Customers Through Acquisition, Retention and Loyalty By Gurjit Sandhu, Yes Marketing Introduction Global tourism rates are hitting record highs(1) — and as consumers flock to book reservations with airlines, hotels and other travel brands, the pressure for marketers in the hospitality industry is on to win that business. Therefore, it’s no surprise that…


By - | January 8, 2020

  HOUSTON, January 7, 2020 – World Cinema, Inc. today announced it added industry innovators Nick Jones, Barbara Kiser, Robert Grosz, and David Goldstone to the executive leadership team.  Nick Jones will serve as Chief Operating Officer (COO) & Chief Technology Officer (CTO); Barbara Kiser as Executive Vice President (EVP) & Chief Financial Officer (CFO); Robert…

SPOTLIGHT ON Bridgit Tran, Vice President, Global Digital Strategies & Innovation, Nobu

By - | December 20, 2019

By Sharon Hirschowitz Bridget will be talking about how hoteliers need to change their approach to Digital Revenue Optimization to a profit-forward strategy at the International Luxury Hotel Association’s INSPIRE’19 summit. Here she explains her thinking behind this concept, along with how she has lead phase 1 of their new adaptive website. What can attendees…

When Environmental Protection Pays Dividends: The case of Puntacana Resort & Club

By - | December 20, 2019

By Jake Kheel In September 2017, our entire company was tracking the storm path of Hurricane Irma. Already a category 5 storm, it was barreling through the Caribbean and headed straight towards the Dominican Republic. Our resort, Puntacana Resort & Club, on the eastern end of the island, was at risk and we feverishly prepared…

SPOTLIGHT ON Azadeh Hawkins, Creative Director, Montage International

By - | December 20, 2019

By Sharon Hirschowitz   Azadeh will be speaking on the Partnerships – Expand your Narrative panel at the International Luxury Hotel Association’s INSPIRE’19 event where she will share how she lead the Pendry Hotels & Resorts’ collaboration with like-minded partners and also Montage International, to create unique experiences for their guests. What is the brand…

Steve Tipton Tapped to Run Hospitality Division, Serta Simmons Bedding

By - | November 8, 2019

Serta Simmons Bedding, LLC (“SSB”), the largest manufacturer and distributor of mattresses in North America, has announced the appointment of Steve Tipton as Vice President of the hospitality division for the company, reporting to Chief Sales Office Derek Miller. Tipton replaces Kelley Weidner who recently left the company. Tipton joins the company from Innvision Hospitality,…

Hoteliers Share the Impact of Climate Change

By - | October 1, 2019

BY CORRIS LITTLE INTERNATIONAL REPORT—Hoteliers are speaking out about climate change and its impact on the hotel industry around the world. Climate change encompasses global warming, but refers to the broader range of changes that are happening to the Earth, including rising sea levels; shrinking mountain glaciers; accelerating ice melt in Greenland, Antarctica and the Arctic;…

Billionaire Richard Branson’s hotel company to break ground in Miami

By - | October 1, 2019

By Matthew Arrojas  – Reporter, South Florida Business Journal   Richard Branson-founded Virgin Group’s hospitality subsidiary will open a 40-story, 250-room hotel in Miami’s Brickell neighborhood. This will be the Miami-based Virgin Hotels first South Florida location at 1040 S. Miami Ave. The project is expected to break ground next year and open in 2023, according to a…

Singita and the Grumeti Fund’s 2nd Annual Women’s Run Across the Serengeti

By - | September 23, 2019

Empowering Girls and Women in Tanzania   Singita and the Grumeti Fund will be hosting their all-women run 25-30 October 2019 as part of Singita’s signature collection of conservation safaris called “Safaris With A Purpose.” It is held in partnership with the Grumeti Fund to support the empowerment of girls and women in rural Tanzania…

Spas Across Asia Source Local Ingredients for New Treatments

By - | September 23, 2019

Any property worth its locally-sourced bath salt will know that many guests crave a sense of place when they are traveling. It’s a maxim that can be applied to various elements ranging from architecture to F&B offerings. Another area that many hotels are striving to keep hyper-local is their spas. And this applies to ingredients…

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