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SPOTLIGHT ON Martin Smura, CEO, Kempinski

By - | May 30, 2020

  By Sharon Hirschowitz Appointed as CEO in 2019, Mr. Smura talks about the group’s expansion internationally, as well as their first property in New York, situated close to Rockefeller Center. At the heart of this growth are the Kempinski Brand Standards that set the tone for personalized guest service along the entire journey. Congratulations…


By - | May 30, 2020

by Zachary M. Seelenfreund, Philip T. Simpson and Jeanne R. Solomon The COVID-19 pandemic has presented hotels with unprecedented financial challenges.  The hospitality industry is bearing a significant brunt of the pandemic, with government mandates restricting the operation of non-essential business and grinding travel to a halt. These measures have thrown hotel operations into disarray,…

COVID-19 Updates & Insights

By - | May 30, 2020

  EVINS is committed to providing access to accurate and vetted COVID-19 related intelligence and insights to help everyone make informed business decisions. Through Mathew Evins’ position as co-founder and member of the board of directors of the Global Virus Network (, each newsletter will include proprietary information and content from the organization. EVINS will…

Key takeaways and insights from the ILHA Webinar Series: “Navigating Today’s Hotel Financing & Transaction Environment.”

By - | May 29, 2020

A report back was written by Rachael Rothman, CFA, ILHA Northeast Chapter board member The International Luxury Hotel Association (ILHA) hosted its second in a series of timely and topical webinars, hosted by the NorthEast Chapter, with Navigating Today’s Hotel Financing & Transaction Environment. The webinar was moderated by Chelsey Leffet, Senior Vice President, HVS,…

Merck Unveils Virus Vaccine Candidates While Warning on Timeline

By - | May 27, 2020

By Riley Griffin Merck & Co. moved to bolster the global fight against the coronavirus, unveiling plans for a pill to treat the infection and two vaccines to prevent it, though a top executive cautioned it may take longer than expected to deliver a vaccine and make it available globally. The U.S. drugmaker bought rights to a…

Deborah Friedland for Luxury Hoteliers Magazine

By - | May 26, 2020

What is your vision for the recovery of the luxury hotel market going forward? Recent trends indicate that location is a key driver in a consumer’s decision to travel. Luxury hotels that are located within driving distance of urban areas hit hard by the pandemic should benefit from pent-up demand from city dwellers in search…

Checking in with hoteliers around the globe

By - | May 24, 2020

Lani Shufelt, Proprietress, The Chanler, Newport, Rhode Island, New York What is the status at your resort? Our hotel and restaurant are currently closed, but we are offering “Mansion at Home,” a new takeout option for Newport locals seeking gourmet meals. What have been some of the challenges you are facing and how are you…

INTERVIEW: Romy Bhojwani, Head of Hospitality Asset Management, Brookfield

By - | May 24, 2020

The International Luxury Hotel Association spoke with Romy Bhojwani during the COVID-19 crisis to understand how the hotel industry is being affected and what strategies he is putting in place for the future. He told us that business is being impacted across the board and 8 in 10 hotel rooms are empty. Roughly 15% of…

COVID-19 Overview

By - | May 24, 2020

By Sharon Hirschowitz Watching the COVID-19 crisis unfold has been horrifying for the luxury hotel industry, who has never experienced such a rapid and sustained drop in demand and both small boutique hotels and larger hotel brands are maneuvering to survive an outbreak of this magnitude. Arne Sorenson, president and chief executive officer of Marriot…

Serve a Good Cuppa and Become More Memorable

By - | May 23, 2020

By Al Cardenas In a market where luxury brands strive for perfection, it’s becoming harder to stand out in the minds of hotel guests. Nowadays, 5-star properties are continuously plying their ‘A’ game so, successfully differentiating oneself from the competition is becoming a bigger challenge and delivering a memorable experience is becoming a more elusive…

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