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Conquering the Loyalty Divide: Insights from a global research study on loyalty.

By Iris Estrada | July 16, 2018

Hoteliers invest significant effort, not to mention time and money, offering loyalty programs to engage customers, recognize and reward them for their loyalty and to win repeat business. But are they really working? Are millennials as loyal as Baby Boomers and GenXr’s? Are we entering an era of experience-based loyalty programs? What is the future…

Acclaimed Lake District hotel Linthwaite House has re-opened following year-long refurbishment

By SUE HEADY | July 9, 2018

: United Kingdom : Leeu Collection (www.leeucollection.com)’s acclaimed – and ever-popular – Lake District property, Linthwaite House, has re-opened following a year-long refurbishment costing in excess of £10 million that has seen it transformed into an exceptional contemporary country house hotel. Linthwaite House’s existing 30 bedrooms have been renovated by internationally renowned designer Beverley Boswell…

The Modern Luxury Consumer

By - | July 5, 2018

By Alison Gough Luxury consumer desires are shifting. As experience overtakes possession, and time becomes more valuable, services that offer personal enrichment will hold appeal. Here are three key desires of the modern luxury consumer and how to win them over: 1. Increased return on time Attitudes towards holidays and getaways are changing as the…

Q&A: Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago

By - | July 3, 2018

Donald Crossley, Concierge of the Hyatt Centric The Loop Chicago can tell you are story or two after 26 years in the luxury hotel business. From helping an NBA player propose to his beloved during the Chicago Bulls championship run or falling into a recycle bin while getting a newspaper for a guest, he’s done…

Creating a Solid Road-Map for Employees

By Robyn Pratt | July 2, 2018

To “get the basics” right and create the right tools so that your team is on board and heading in the same direction. This ultimately has an impact on your operation`s bottom line. We specialize in Hospitality Customer Experience and Hospitality Quality Assurance.

Social Media is Here to Stay: How To Leverage Instagram to Maximize ROI

By Iris Estrada | June 28, 2018

International Luxury Hotel Association 8845 N. Military Trail, Suite 200 Palm Beach Gardens, FL USA +1 561-440-7975 RESOURCES ILHA Smartbrief LUXURY HOTELIERS Magazine Newsletter Vendor Directory MEMBERSHIP Join ILHA Member Benefits Create Profile MARKETING Sponsorship Digital Marketing Exhibiting

Wellness & Health – New Definition of Luxury & Lifestyle

By - | June 21, 2018

by Vaibhav Garg INTRODUCTION Wheatgrass smoothies, celery juice, green tea, grass-fed meats, all-natural skincare, flax & chia seeds, Ayurveda … they’re all cyphers of the new luxury taking over the upper echelon of society: wellness. There is a paradigm shift in the definition of luxury and modern lifestyle as the next generation starts to come…

Hotels Foray into Fashion

By - | June 21, 2018

Hotels usually leave the contents of the suitcase to the guest, but increasingly, they’re having more and more to say about what those contents look like when the guest checks out. They’re seducing guests with their own designs. They’re helping get garments made-to-measure. And they’re shepherding guests in and out of the city’s most chic…

Executive Housekeeper

By Iris Estrada | June 18, 2018

The Executive Housekeeper position manages the Housekeeping department and is responsible for the care of buildings, budget, inventory, payroll and schedules of department personnel. This position reports to the Director of Resort Operations.   Essential Duties & Responsibilities: • Ensures the cleanliness and availability of the rental properties through management of housekeeping personnel • Monitor…

A new Breed of Sustainable Luxury Pop-Up Hotels

By - | June 12, 2018

The end of 2017 concluded a year focused on international sustainable tourism. An initiative supported by the United Nations General Assembly, aimed at creating interest amongst travelers and the industry to highlight travel options that preserve local environment, economy and culture as well as improving the well-being of local people. So how will this theme…

International Luxury

Hotel Association


8845 N. Military Trail, Suite 200

Palm Beach Gardens, FL USA

+1 561-440-7975
RESOURCES

ILHA Smartbrief

LUXURY HOTELIERS Magazine

Newsletter

Vendor Directory

MEMBERSHIP

Join ILHA

Member Benefits

Create Profile

MARKETING

Sponsorship

Digital Marketing

Exhibiting