The Luxury Hospitality Industry's Leading Magazine for Insight, Strategy & Trends




SPOTLIGHT ON Sandra Tikal, COO ENSHAA Hospitality Division & General Manager Palazzo Versace Dubai

By - | March 26, 2018

By Dellvin Roshon Williams Sanrda Tikal’s passion and belief in the brand have not only earned her an association with one of the world’s most unique and luxurious fashion houses, but the equally singular distinction of having opened the world’s first fashion-branded hotel concept: Palazzo Versace. Luxury Hotelier sat down with the Australian native to…

How technology is changing Guest Experience

By - | March 6, 2018

By Alessandra Orlando Behind each business, there is always the action of selling a product and its market demand, the exchange of money and goods, and the exact moment when a customer’s needs or wishes are met and they gain possession of the product. This process could never happen in Hotel Industry where the product…

SPOTLIGHT ON Do Van Dan, Founder & CEO of Elegance Hospitality Group, Vietnam

By - | March 6, 2018

A true story of simple beginnings, hard work and a passion for the hotel world that started with a Receptionist position in a 4-star hotel in Hanoi. Do Van Dan understands the importance of guest experience and places it at the core of their philosophy. I believe that you started with a 10-bedroom property in…

By Iris Estrada | February 26, 2018

Evins Communications and Sheila Donnelly & Associates Announce Strategic Partnership Preeminent Luxury Brand Marketing Communications Agency & Renowned Luxury Lifestyle & Hospitality Public Relations Firm Align NEW YORK & HONOLULU–(BUSINESS WIRE)–EVINS Communications Ltd. (EVINS), a preeminent brand strategy, marketing communications and public relations agency based in New York, and Sheila Donnelly & Associates (SDA), a…

Small Luxury Hotels of the World TRAVEL TRENDS 2018

By - | February 15, 2018

Together with global analysts at TrendWatching, SLH have identified five consumer trends in travel and experience in 2018, from the demand for personalized leisure to inspiring inner discovery. Hands-on Luxe Luxury travelers will be able to design their own experience, adding a new dimension to their Instagram moments, choosing the fragrance of their room at…

SPOTLIGHT ON Robert Cima, Regional Vice President and General Manager, Four Seasons Hotel Westlake Village, California

By - | February 5, 2018

Luxury hotels are expanding their Wellness Services in response to an ever-increasing demand from guests to continue their healthy lifestyle while travelling. You have taken this a step further by partnering with the California Health & Longevity Institute. Can you tell us about the medical program and how it can help guests attain personal goals?…

The evolution of the morning meal

By - | January 16, 2018

Once a domain of tradition, breakfast has undergone and transformation with a few pioneers taking the morning meal to the next level. Leading the charge is Arnaud Donckele (France’s youngest three Michelin-starred Chef) at La Vague d’Or at Résidence de la Pinede Hotel) who has created a perfectly balanced menu in partnership with dietitian Virginie Rodriguez.…

How Does New Technology and Big Data Influence Day-To-Day Revenue Management?

By Iris Estrada | January 11, 2018

By Vlatka Barcan CEO & Founder – Fifth Revenue The hotel industry has exploded with new tools and technologies. Revenue Managers have access to more data resources than ever. It is up to your core management and revenue team to familiarize themselves with what is out there and decide what technologies and tools suite your…

SPOTLIGHT ON David Goldstone, President for the Americas, DigiValet

By - | December 29, 2017

DigiValet has come to be known for its continual innovation – what have been some recent innovations that are exciting the industry? Firstly, I would like to emphasize that DigiValet was the first company in the world to bring an iPad based guest room solution to market. As a matter of fact, we did this…

SPOTLIGHT ON Ellis O’Connor, Co-President and Asset Manager, MSD Hospitality

By - | December 23, 2017

By Sharon Hirschowitz As Co-Founder and Co-President of MSD Hospitality, Ellis O’Connor has an impressive portfolio of properties under his leadership, including the Four Seasons Resort Hualalai and the Hualalai Resort, both on the Big Island of Hawaii, and the Fairmont Miramar Hotel and Bungalows in Santa Monica California. Consulting projects he would also cover…

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