By Robert Reitknecht. As hospitality managers, decision-makers and influencers, we keep hearing about the “future of work.” This can feel like an ominous presence looming over us, but it’s not as daunting as it seems. In fact, some of the most powerful forces driving this “future of work” are the simplest. Times are changing, yet…

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By Sharon Hirschowitz   Azadeh will be speaking on the Partnerships – Expand your Narrative panel at the International Luxury Hotel Association’s INSPIRE’19 event where she will share how she lead the Pendry Hotels & Resorts’ collaboration with like-minded partners and also Montage International, to create unique experiences for their guests. What is the brand…

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By Sharon Hirschowitz Alex has spent the last seven years at The Setai, Miami Beach, leading the Quality and Training program that earned them the 2015 Forbes Travel Guide Five-Star Award. Guest Satisfaction, loyalty and developing new business with high profile partnerships like Art Basel Miami Beach are key components to his successful leadership of…

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We caught up with our INSPIRE ‘19 emcee Jaclyn Riley, a hospitality brand marketing and communications consultant who launched Kimpton Hotels & Restaurants internationally after overseeing all communications for the hotels and resorts in the Eastern U.S. and the Caribbean. You launched Kimpton Hotels & Restaurants internationally following its acquisition by IHG. What perspective would…

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By Sharon Hirschowitz Jean-Pierre is a visionary design thinker who is dedicated to working with retail brands on interpreting the latest trends for their business and creating strategies that have measurable results. He will be discussing the future at the ILHA’s event in Miami and shares some detail on his talk as well as mistakes…

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By Lindsay Levinson The list of characteristics that define me as an employee and a leader is long and varied.   Towards the bottom of that list is the fact that I am a woman with cerebral palsy. For the most part, I have proven my value in our industry without having to add an asterisk…

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