2016 European Guest Experience Awards

Winners were announced at the European Luxury Hospitality Summit held in Athens, Greece.

Palm Beach Gardens, FL, May 26, 2016– The International Luxury Hotel Association, in conjunction with the Swiss Alpine Center, hosted the 2016 European Luxury Hospitality Summit on May 19-20th.  There, six European hotels were recognized for their outstanding commitment to service and recognized with a European Guest Experience Award.

The awards were presented by The International Luxury Hotel Association and TrustYou, the global leader in hotel reputation feedback.

Today’s travelers rely more and more on a hotel’s online reputation to make their booking decisions. In fact, a recent study shows that 95% of travelers rely on reviews when deciding where to book.

The 2016 European Guest Experience Awards are the first to rank hotels by TrustYou’s Meta-Reviews™ which aggregate verified guest feedback across hundreds of review sites and booking engines worldwide.

The Hotels with the highest score for each category were selected based on TrustYou’s Meta-Reviews.

Below are the award categories, nominees, and winners:

Best Hotel in Europe

Nominees: Hotel Garni Himmlhof, Lindos Blu, IQsuites, Golden Well Hotel, Hotel Pod Vezi, Hotel Exquisit, Hotel Bär, Hotel Quelle Nature Spa Resort, Meisters Hotel Irma, Kempinski Hotel Cathedral Square

Winner: Lindos Blu

Best Lobby & Lounge

Nominees: Hotel 41, Corinthia Hotel London, Grand Hotel La Favorita, One Aldwych, Conservatorium Hotel Amsterdam, The Cambrian, Calista Luxury Resort, Le Regina Biarritz Hotel & Spa By MGallery Collection, Sofitel London St. James, Napa Mermaid Hotel and Suites

Winner: Sofitel London St. James

Best Room

Nominees: Hotel Der Waldhof, Berghotel Mummelsee, La Maison Du Directeur, Hotel Villa Honegg, Hotel Garni Montana, Hotel Der Bär, Torre Fiore Hotel Masseria, Mirabell Silence & Schlosshotel, Hotel Fidazerhof, Mountain Resort Feuerberg

Winner: Hotel Villa Honegg

Best Wellness

Nominees: Spa & Family Resort Sonnenhof, Hotel Bär, Hotel Preidlhof, Hotel Klausnerhof, Hotel Hof Weissbad, Alpine Sport & Wellness Hotel Viktoria, Taj 51 Buckingham Gate Suites and Residences, Wellnesshotel Cervosa, Romantik Boutique Hotel GuardaVal, Cresta Palace Hotel, Le Regina Biarrritz Hotel and Spa

Winner: Le Regina Biarrritz Hotel and Spa

Best Food & Beverage

Nominees: Relais del Nazionale Hotel Vernante, Seehotel Lackner, Don Pio, Meisters Hotel Irma, Wellnesshotel Erika, Hotel Hof Weissbad, Citta dei Nicliani, Hotel Panorama, Hotel Neubergerhof, Wellnesshotel Erfurths Bergfried

Winner: Relais del Nazionale Hotel Vernante

Best Service

Nominees: Iconic Santorini, Mountain Resort Feuerberg, Hotel Schwarzenstein, Wellnesshotel Erika, Aktiv & Wellnesshotel Haidachhof, KOLLERs Hotel, Villa Waldkönigin, Hotel Schloss Thannegg, The Bristol Hotel, Landhotel Gut Sonnberghof, Romantik Hotel Santer

Winner: Iconic Santorini

Congratulations to all the winners!

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If you would like more information about this topic, please contact Iris Estrada at (561) 440-8043 or email at iris@luxuryhotelassociation.org.