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We are the Future of Luxury Hospitality

Who We Are

ILHA is the leading hotel association for global luxury hospitality organizations including hotel brands, independents, cruise lines, airlines and serviced residential.  Our members are owners, operators, brands, independents, developers, designers, architects, agents and innovators.

 

What We Do

We leverage our global audience of 500k+ in 90 countries to analyze and identify the most important news, trends and innovation changing our industry.  We present this to our members via think-tank events, news briefs, in-depth articles, reports, webinars and advisory consultations.  They also benefit from exclusive partnerships that help them they stay competitive.

 

Participation by over 75 of the world's leading luxury brands

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LUXURY HOTELIERS Mag

Luxury Hoteliers Magazine 2nd Quarter 2017
Trends, insight and strategy from the leaders in luxury hospitality

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LATEST ARTICLES

Hotel association news, insight and interviews on innovation, trends and strategy in the luxury hospitality industry.

Singita and the Grumeti Fund’s 2nd Annual Women’s Run Across the Serengeti

Empowering Girls and Women in Tanzania   Singita and the Grumeti Fund will be hosting their all-women run 25-30 October 2019 as part of Singita’s signature collection of conservation safaris called “Safaris With A Purpose.” It is held in partnership with the Grumeti Fund to support the empowerment of girls and women in rural Tanzania…...

Spas Across Asia Source Local Ingredients for New Treatments

Any property worth its locally-sourced bath salt will know that many guests crave a sense of place when they are traveling. It’s a maxim that can be applied to various elements ranging from architecture to F&B offerings. Another area that many hotels are striving to keep hyper-local is their spas. And this applies to ingredients…...

SPOTLIGHT ON Alex S. Furrer, General Manager, The Setai, Miami Beach

By Sharon Hirschowitz Alex has spent the last seven years at The Setai, Miami Beach, leading the Quality and Training program that earned them the 2015 Forbes Travel Guide Five-Star Award. Guest Satisfaction, loyalty and developing new business with high profile partnerships like Art Basel Miami Beach are key components to his successful leadership of…...

The Challenges and Opportunities Developing Luxury Residences for Independent Hotels

By Sebastian Moritz   This article focuses on some of the challenges and opportunities independent hoteliers face when contemplating the addition of residences to their current business structure. As major brands are already heavily investing in the residential market – backed by well-known brand promises as well as global support structures – listed below are…...

Millennials Seek Authentic and Shareable Luxury Travel Experiences

By Kacey Bradley Millennials killed the napkin industry. Millennials killed the diamond industry. We’ve heard things like this again and again. While traditional travel agencies may see declines of young people stepping through the door, research has found people aged 18 to 34 spend more money on travel than any other age group. For them,…...

SPOTLIGHT ON Tricia Taylor, Executive Vice President & General Manager, The Breakers Palm Beach

By Sharon Hirschowitz   Tricia started at The Breakers in 1996 as Assistant Executive Housekeeper and is now responsible for the property’s four operating divisions, Rooms, Food & Beverage, Event Services and Recreation, as well as Marketing, Revenue Management and Security. She is dedicated to uplifting her staff, believing that a strong team are the…...

Highlights from HITEC: The World’s Largest Hospitality Tech Show

By Patricia Walton The Hospitality Industry Technology Exposition & Conference (HITEC) is a four-day event, complete with expert speakers and an unrivaled list of exhibitors. Hosted by the Hospitality Financial and Technology Professionals (HFTP), the event this year was outstanding as always – drawing over 6,000 attendees, nearly 400 exhibiting companies, and over 850 booths…...

Nine Practices of Great Leadership, According to Dan Flannery Executive Director of EDITION HOTELS

Put people first, take chances, don’t kiss up, and give recognition that sticks. By Bob Brown    Great leaders develop unseen talents. They motivate, honor, and make us feel part of something special. They are rare. That’s why I and many others are fortunate to have worked with Dan Flannery, SVP and Managing Director of EDITION Hotels…...

CRUISE INDUSTRY OPPORTUNITIES – LAND AND SEA

By: Robert Kritzman Introduction (Anchors Aweigh) The cruise industry, with new ships and new product niches, has been the fastest growing segment of the leisure travel market over the last ten years. Based on the number of ships under construction and new entrants into the market, this trend will continue for the next several years.…...

SPOTLIGHT ON Jaclyn Riley, Hospitality Brand Marketing & Communications Consultant

We caught up with our INSPIRE ‘19 emcee Jaclyn Riley, a hospitality brand marketing and communications consultant who launched Kimpton Hotels & Restaurants internationally after overseeing all communications for the hotels and resorts in the Eastern U.S. and the Caribbean. You launched Kimpton Hotels & Restaurants internationally following its acquisition by IHG. What perspective would…...

The Hospitality Sector Turns its Focus to Sustainability

By: Amy Sedeño   The hospitality industry is embracing eco-friendly practices and the importance of sustainability as a key component to a successful branding strategy. From internationally-known brands like Hyatt, Virgin, and Marriott International to independent boutique properties, these hotels are taking an active role in shaping industry standards for sustainable travel. But how does…...

Plating up Sustainability in Asia (Hotels around Asia launch more mindful food initiatives)

Hotels and resorts across Asia are choosing to tread more lightly when it comes to their food footprint. From forming partnerships with nonprofits focused on food stability and opening new organic, sustainable restaurants to cultivating their own pesticide-free veggie patches on-site and rolling out new creative vegan menus, these hotels — in Taipei, Vietnam, Bali…...

SPOTLIGHT ON Deborah Yager Fleming, CEO and partner of Acqualina Resort and Spa on the beach

By Sharon Hirschowitz Deborah joined the Acqualina pre-opening team in 2004 and in 2011 she became a partner in the hotel with ownership interest. She has been the driving force behind their Forbes Five Star Award and AAA Five Diamond award, and heads the hotel’s Executive Committee, seeing the brands long term strategies through from…...

SPOTLIGHT ON Jean-Pierre Lacroix, President, SLD

By Sharon Hirschowitz Jean-Pierre is a visionary design thinker who is dedicated to working with retail brands on interpreting the latest trends for their business and creating strategies that have measurable results. He will be discussing the future at the ILHA’s event in Miami and shares some detail on his talk as well as mistakes…...

2019 Forbes Five Star Winners

To highlight just a few of the coveted Forbes Five Stars winners is a hard task when there are so many magnificent properties around the globe making such strides in guest service and experience. Forbes Travel Guide’s inspectors will visit the hotel unannounced and test up to 900 objective standards that range from whether you…...

Engaging Guests through Authentic Stories

By Gary Heiman We often read how today’s luxury travelers are increasingly expecting unique and authentic experiences when choosing their destinations, as well as their accommodations. To establish this authenticity, hotels are presenting guests with compelling, differentiating stories to create a genuine experience and an emotional connection that resonates long after their stay is over.…...

My Value has no Asterisk

By Lindsay Levinson The list of characteristics that define me as an employee and a leader is long and varied.   Towards the bottom of that list is the fact that I am a woman with cerebral palsy. For the most part, I have proven my value in our industry without having to add an asterisk…...

Brand Stampede runs with performance-based e-marketing for luxury hotels

Email marketing is an often-overlooked tool in the difficult battle to win travelers away from OTAs. It’s not that hoteliers aren’t fully aware of the potential of email marketing. It’s that they lack the time, expertise, and resources to implement the kinds of strategic campaigns that produce results. Florida-based Brand Stampede Inc. is a digital…...

SPOTLIGHT ON Shadi Omeish, General Manager, 1 Hotel South Beach

By Sharon Hirschowitz We were fortunate enough to stay at the 1 Hotel South Beach late last year just as the weather was starting to cool but the days warm enough to enjoy an afternoon relaxing around the pool. The hotel’s central theme draws on nature on all levels, from their commitment to mind and…...

SPOTLIGHT ON Beth Campbell, CEO of Wilson Associates

By Sharon Hirschowitz Beth spoke at the International Luxury Hotel Association’s INSPIRE’18 Summit in Las Vegas on Creating Experience Through Design and highlighted trends that they have incorporated in recent projects. She has over 25 years of experience in global design and has worked on a diverse portfolio of luxury projects that include the Renaissance…...

COMPANIES WE LOVE

Brand Stampede runs with performance-based e-marketing for luxury hotels

Email marketing is an often-overlooked tool in the difficult battle to win travelers away from OTAs. It's not that hoteliers aren't fully aware of the potential of email marketing. It's...

GOTA Water

GOTA Water Who they are: Premium mineral water brand from Argentina based on principles of sustainable development and customization. They specialize in the creation of artistic, custom-made editions for luxury...

Vilebrequin

Vilebrequin Who they are: High-end clothing line, where elegance meets colorfulness. What we love about them: Properties like the St. Regis Hotels & Resorts have announced exclusive swim trunk collaborations designed in...

Benbria Loop

Benbria Loop Who they are: The world’s leading omni-channel customer engagement platform. What we love about them:  We love Loop®'s  unified inbox where you can receive and respond to messages,...

Biologique Recherche

Biologique Recherche Who they are: Skin care company with a unique range of personalized skin-care treatments. What we love about them: We love their history! A biologist, a physiotherapist and...

Kaleidoscope Management

Kaleidoscope Management Official Social Media Management Partner Who they are: Experts in growing high-performing, happy companies as a leading marketing and communications partner. What we love about them: Cookie-cutter solutions...

Human Touch

Human Touch Official Whole-Body Wellness Partner Who they are: State-of-the-art massage and other wellness products designed to replicate the techniques used by massage professionals and deliver life-changing benefits of massage...

DigiValet

DigiValet Official In-Room Solutions Partner   Who they are: iPad based guest room solution for luxury hotels.   What we love about them: We love DigiValet's accessibility! DigiValet offers an...

Elavon

Elavon Official Payment Processing Partner Who they are: Payment and gateway solutions that interface with leading property management systems, and deliver end-to-end encryption and tokenization technologies. Consolidate payment processing across...

Simmons

Simmons Official Sleep Partner Who they are: Bedding company around since the 1900s. What we love about them: They design and assemble mattresses in the USA and use only the...

Oracle

Oracle Official Computer Technology Partner Who they are: Oracle Hospitality delivers a wide range of software, hardware, and related services to enable our customers in the hospitality industry to provide...

World’s Away

World's Away Official Furniture Partner Who they are:  Makers of transitional style lighting, traditional & modern furniture, and hospitality decor. What we love about them:  All of their products are designed...

AVMS

AVMS Official Audio-Visual Partner Who they are: Superior audiovisual services and professionals. What we love about them: From video-texture mapping and surround sound, to breathtaking LED lighting design, AVMS employs...

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